Medical billing company PatientFocus has entered into an agreement with Verus Healthcare. Through the terms of the agreement, PatientFocus will provide Verus its full range of billing services, allowing patients access to flexible, interest-free payment options without a credit check.
Verus Healthcare, formerly known as CPAP Care Club, is a healthcare supply company located in Franklin, Tenn, specializing in respiratory, urological, and other medical supplies. Serving over 40,000 patients across the country, the company has won competitive bid contracts in all 50 states for its products and has managed care contracts covering more than 200 million patients in the United States. Verus has grown its patient base sevenfold over the last 2 years while maintaining a 99.2% patient satisfaction rating.
“Verus is committed to providing the highest level of service and customer satisfaction to our patients,” says Verus president Emmet Seibels, in a release. “Our partnership with a company like PatientFocus, who shares our vision, is evidence of that commitment.”
PatientFocus focuses on patient-pay collections after insurance and before bad debt. The company functions as an extension of a client’s billing office, managing 100% of patient communications, including statements, inbound and outbound telephone follow-up, and online payment options.
“It is a tremendous honor for PatientFocus to be able to provide our services to an industry leader such as Verus,” says PatientFocus CEO and founder David Frederiksen. “Our company is committed to providing the highest quality service to make the billing process easier and more effective for Verus and its patients.”
