Philips Respironics used a digital health blitz to get sleep apnea patients to comply with CPAP therapy, and the results were dramatic, reports MD+DI.

Patients learn all this but still resist using the devices, despite healthcare providers’ and manufacturers’ best efforts.

“When we’ve addressed those factors, it doesn’t change behavior,” Aloia said.

Patients don’t feel confident using CPAP or trust that it will make them feel better, and have also complained of not having enough support, he added. Durable medical equipment companies, under pressure from CMS and competition, don’t have the time to provide that support, according to Aloia.