NBC Charlotte is investigating a consumer complaint that he was surprise billed more than $1,000 for an in-lab sleep study that was not covered by his insurance (which indicated a home study was the diagnostic route to take).

The reason for the insurance company’s denial?

They say he should have done an in-home sleep study – that’s what was included in his coverage. Not the hotel, as he says his doctor suggested.

“They never mentioned an in-home sleep study?” we asked.

Rob responds, “Didn’t know that was possible.”

Get the full story at www.wcnc.com