DME Data Solutions has launched a software application designed to prevent administrative errors in a healthcare environment.
“According to a 2016 monograph from the World Health Organization, administrative errors can represent up to 50% of all errors in a primary care environment,” says Ken Ravazzolo, president of DME Data Solutions, in a release. “These include errors associated with intake, referrals, eligibility, testing, documentation, communication, billing, etc.”
Ravazzolo says the number of administrative errors is higher in specialty care than in primary care. “For example, a dentist wanting to implement an oral appliance must typically undertake over 20 separate tasks from intake through reimbursement and these tasks vary from payor to payor,” he says. “It’s impossible for staff to remember everything.”
The new Task Management System (TMS) allows a user to enter key values such as a patient identifier, department, procedure, along with the name of a customized, pre-configured task list. This task list can be unique per payor, physician, protocol, etc. The system then creates a unique e-based check list for staff to follow. Status and completion dates are noted as well as comments, if desired. In addition, supervisors can generate reports that list open tasks, bottlenecks and staff productivity.
TMS is available for a variety of platforms including desktop, tablet, network, web-based, and private cloud.