Brightree, a provider of cloud-based software helping out-of-hospital providers improve business performance and patient outcomes, has acquired privately held mobile delivery and cloud-based software-as-a-service (SaaS) provider Apacheta Corporation. This further expanding the SaaS portfolio of Brightree’s owner, ResMed. The terms of the transaction were not disclosed.
Apacheta offers mobile applications that empower companies to automate and streamline business processes in route sales, field marketing, pick-up and delivery, transportation, and field services.
Apacheta and its Media, Pa-based employees will join Brightree, whose platform it has been integrated with since 2015. A secure mobile delivery module for ordering and tracking medical equipment was the number one feature request of home medical equipment providers (HMEs) in a recent customer satisfaction survey. Brightree will guide the further innovation of Apacheta’s solution and help increase adoption among Brightree customers.
“Apacheta solves many of the business challenges HMEs face in managing deliveries, particularly eliminating missing, lost or incomplete delivery information,” says Brightree CEO Matt Mellott, in a release. “It has already helped Brightree customers save significant time and money, and we look forward to investing in its continued innovation and scalability.”
Apacheta CEO Gregg Timmons, says, “We’re thrilled to become part of a healthcare leader that shares our mission: leveraging technology to digitally transform field service management and delivery functions providing quantifiable business efficiencies, better customer care, and improved visibility to logistics practices.”
“The HME business is becoming more and more challenging, and like Apacheta, Brightree offers software solutions that eliminate complexity in order to increase productivity,” Timmons says. “The entire Apacheta team and I look forward to becoming part of the Brightree/ResMed family.”
Apacheta is Brightree’s third acquisition in the past 18 months, following Conduit Technology, which enhances HMEs’ custom forms and workflow solutions, and AllCall Connect, providing live call center services. Both of these additions strengthen Brightree’s offerings to HMEs, while ResMed evaluates where else they may be integrated within its larger SaaS ecosystem.
“Adding a reliable market-tested mobile delivery platform to ResMed’s SaaS portfolio helps our customers work more seamlessly and provide a better experience for their patients,” says ResMed SaaS President Raj Sodhi. “In addition to driving further innovation of this platform, we will explore bringing this solution to other care settings and platforms that would benefit by having a mobile delivery solution.”