Virtual respiratory staffing solutions company rtNOW recently launched a post-90-day CPAP adherence program. It aims to keep device usage above thresholds even after initial payor-required compliance is met.
rtNOW’S post-90-day program includes:
- weekly monitoring of patient adherence; and
- follow up and escalation if the patient fails to meet usage criteria.
This is in addition to the company’s classic 90-day adherence program, which includes:
- active monitoring of patient data; and
- connecting with each patient about twice a month.
For patients in the classic program who are not meeting compliance criteria, rtNOW will connect with the patient more frequently to find a solution. “rtNOW has had our best year-to-date adherence rates,” says sales manager Andrew Maleski.
The company also offers a BIPAP adherence program for the initial 6 months, as well as a post-6-month option.
The company’s dashboard provides immediate feedback on patient status.
rtNOW is accredited by the Compliance Team.
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